FAQ: Ticketing
Find answers to common questions about ticketing on Eventy, including details on purchasing, refunds, transfers, and managing tickets for events.
Chris Needham
Last Update 7 个月前
- How Do I Purchase Tickets?
- Navigate to the "Events Near You" section on the Home Page and click View All.
- Select the event you’re interested in, go to the ticket purchase section, and choose the number of tickets.
- Click Purchase, fill in the required payment details, and confirm your transaction.
- How Do I Use a Discount Code?
- During the ticket purchase process, enter the discount code in the designated box.
- Click Apply to see the adjusted total before proceeding with the payment.
- Can I Transfer My Ticket to Someone Else?
- Navigate to your Tickets section, select the ticket, and click Transfer.
- Enter the recipient’s email address and confirm the transfer.
- What If I Don’t Receive a Confirmation Email?
- Check your spam or junk folder first.
- If you still can’t find the email, go to your Eventy account and verify your email address.
- If you still can’t find the email, go to your Eventy account and verify your email address.
- How Do I View My Purchased Tickets?
- Log in to your Eventy account, go to the Tickets section, and you’ll see a list of all your purchases.
- Click on a ticket to view details, transfer, or manage the ticket options.
- What Payment Methods Are Accepted?
- Eventy accepts credit/debit cards, online payment methods, and any other methods specified on the event’s page.
- Refer to the payment section during checkout to see accepted methods.
These answers cover the most common ticketing questions on Eventy, helping you navigate the platform smoothly. For any additional concerns, reach out to our support team.